In
Copyright Since September 11,
2000
This web site is in no manner affiliated with any Kaiser entity and the for profit Permanente Permission is granted to mirror this web site - Please acknowledge where the material was obtained. Mother blames Kaiser for son's death Saturday, July
25, 1998 By Jason
Montiel and Leslie Mladinich STAFF WRITERS When
Linette McCan's 7-year-old son Gregory came
to her complaining
of a stomachache last Saturday, she never dreamed her child would be
dead
the next morning. She says
doctors in the emergency room at Kaiser
Permanente's Walnut
Creek hospital ignored Gregory as he suffered from what turned out to
be
meningococcal sepsis, an infection that led to his death Sunday
morning. But Kaiser
officials insist that the San Ramon boy
was seen by a doctor
within 15 minutes of arriving in the hospital's emergency room at 2
p.m.
Saturday. They say the child received the best care possible as doctors
tried to diagnose his illness. State
Department of Health Services officials are
reviewing the case,
looking at what happened from the time the boy arrived at Kaiser to
when
he was pronounced dead at 7:36 a.m. Sunday after being transferred to
Children's
Hospital Oakland. The state's
evaluation is not due out until late
next week at the earliest,
but a Kaiser spokeswoman said an initial report showed "no major care
issues." The death
investigation is the latest in a string
of state queries into
patient deaths, emergency room delays and other problems at Kaiser
facilities
in the East Bay. "I can't
believe this," Linette McCan said Friday,
weeping as she recalled
watching her son slowly die as she stood by helpless at the Walnut
Creek
hospital. "It is like losing the eyes on my face."
Dr.
Walter Keller, chief of pediatrics in Kaiser's
Diablo Service Area,
defends staff at the Walnut Creek emergency room. He said meningococcal
sepsis, a bacterial infection that is difficult to diagnose, kills up
to
half of children infected within 24 hours.
"We
feel very saddened and unhappy about this,"
Keller said Friday.
"I feel we gave excellentand appropriate medical care. It is a
condition
that is difficult to diagnose and is rapidly fatal. I really don't
think
we could have done anything different."
"There
could be a reason, and there could not be a
reason," Gil Martinez,
district manager of the State Department of Health Services, said. "It
is hard to say whether there are any violations or problems." Martinez
said his department receives an average
of 100 complaints a
year of inappropriate health care at hospitals. In March 1997,
the state investigated Kaiser's
Richmond facility following
the deaths of two patients after they were transferred from the
emergency
room to other hospitals. Martinez said
he could not comment on the McCan
case until the state
issues its report to Kaiser next week. Linette McCan,
a single mother, said she first
worried about Gregory
at about 5 a.m. Saturday when he woke her up complaining of pain in his
left lower abdomen. The boy had a fever, so she gave him a Tylenol pill
and called Kaiser to set up an appointment.
She
brought Gregory to Kaiser's Pleasanton clinic
shortly after 10 a.m.,
where a doctor suspected the boy might have appendicitis. Blood and
urine
test were taken, as well as X-rays. The doctor sent them to Kaiser's
Walnut
Creek hospital, which operates an emergency room and pediatric unit. The
Pleasanton doctor, McCan said, said he would
call ahead to alert
the Walnut Creek emergency room about the case. McCan said once she
arrived
at the Walnut Creek facility at about 2 p.m., her son was put into an
observation
room. Then, she said, the waiting started.
"I told
the nurse that the doctor (in Pleasanton)
told us to come right
away," McCan said. "The doctor was supposed to be waiting."
But
Keller says a doctor evaluated Gregory within
15 minutes of his
arrival. "The child was seen rapidly," Keller said. "The plan was that
the child needed to be further evaluated."
McCan
disputes Keller's claim, stating that the
first doctor she saw
visit her son was a pediatrician who arrived about 6:30 p.m. Keller
said another doctor also visited the boy,
with a surgeon dropping
by for an evaluation at 6:50 p.m. "The surgeon did not think it was
appendicitis,
but he was not certain," and asked for more observation, he said. At
about 10 p.m., the boy was transferred from the
emergency room to
the pediatric unit. "By the time he got to the pediatric ward, he had
no
fever," Keller said. "There was no sign of serious illness until
literally
hours before he died." McCan said she
noticed her son's worsening
condition first. "I noticed
a rash (on him)," she said. "I called the nurse, and she said it must
be
from something (Gregory) ate." Keller said
the medical staff noticed a rash on
the boy around midnight,
suggesting that he was not suffering from appendicitis. The staff
ordered
more tests. Antibiotics were administered about 2 a.m. "Sometime
between
1 a.m. and 3 a.m., it was clear the child was getting sicker," Keller
said. These hours
were the worst time, said Linette
McCan, who stayed by her
son's side. Gregory began having serious trouble breathing, a side
effect
of meningococcal sepsis. Keller said
sometime between 3 and 4 a.m., Kaiser
officials called for
help from Children's Hospital, which sent a doctor, nurse and
respiratory
therapist to the Kaiser facility to help Gregory. Children's Hospital
spokeswoman
Carol Hymen said Kaiser did not call for help until 4:30 a.m. But
Keller said Gregory went into cardiac arrest
about 4 a.m., with
hospital staff administering CPR to revive him. Keller said
the Children's Hospital team arrived
in Walnut Creek about
6 a.m. and took the boy to the Children's Hospital intensive care
pediatric
unit by ambulance. Gregory was pronounced dead shortly after arriving
at
Children's Hospital. "Our family
from here on will be very empty," said
grandmother Ruby
McCan, also of San Ramon. "Gregory was a very gregarious child. He
brought
a lot of love." Gregory, who
is survived by his 8-year-old brother
Tony McCan, was planning
to attend second grade at Murray Elementary School in Dublin this fall.
He loved swimming, skating and bike riding. A funeral is planned for
Gregory
at 11 a.m. Monday at C.P. Bannon Mortuary at 6800 E. 14th St. in
Oakland. © 1998 by MediaNews
Group, Inc. and ANG
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