In 2010, my sister became depressed and requested an appointment from Kaiser. One week later, she hadn't heard back from Kaiser and experienced a complete psychotic break. Her condition resulted in multiple hospitalizations. My family struggled constantly to get care from Kaiser. In April 2012, my sister experienced a deterioration in her condition and called Kaiser for an appointment. Kaiser reported that the first available appointment was six weeks later. Just two weeks later, my sister committed suicide. Kaiser needs to realize that their failure to adequately staff their mental health clinics directly affects the quality of care. In my sister's case, the consequences were fatal. Not only do patients suffer, but our families do too. Kaiser doesn't have to live with the loss.